Shipping policy
Shipping Policy – FastLife Customs
At FastLife Customs, we’re committed to delivering your order as quickly and smoothly as possible.
Processing Time
All orders are processed within 1–3 business days. Once your order has been processed, it will be dispatched promptly.
Shipping Times
We work with a network of trusted suppliers and logistics partners to ensure reliable delivery.
- Standard Delivery: 7–14 business days
- Maximum Delivery Window: Up to 20 business days (in rare circumstances such as high demand or delays outside our control)
- Express Delivery (selected items): 3–5 business days
Please note that delivery times may vary depending on your location and demand levels.
Tracking Information
All orders include tracking. You will receive your tracking details within 24–48 hours after your order has been dispatched. This allows you to monitor your delivery every step of the way.
Shipping Delays
While we aim to meet all estimated delivery times, occasional delays may occur due to factors beyond our control (such as courier delays, customs processing, or peak seasons). We appreciate your patience and understanding in these situations.
Incorrect Address / Failed Delivery
Please ensure your shipping details are correct at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Lost or Missing Packages
If your order has not arrived within the maximum delivery timeframe, please contact our support team and we will investigate and resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding your order, feel free to reach out to our support team — we’re here to help.
FastLife Customs – Built for speed, delivered with precision.